Terms & Conditions

Last updated: November 2024

Privacy Policy

Bloom & Buttercream ("we", "us", or "our") collects personal information that you provide when making an enquiry or booking through our website. This may include your name, email address, phone number, event details, and any other information you choose to share with us.

We may also collect basic analytics data through cookies or tracking tools to help us understand how visitors use our site and improve our services. You can disable cookies at any time through your browser settings.

We use your information to respond to enquiries, manage bookings, provide quotes, and deliver our services. We may also use it to send updates related to your enquiry or booking. By submitting a form on our website, you consent to receiving service-related emails from us.

We do not sell or share your personal information with third parties, except where required to provide our services or where required by law.

Your information is stored securely. We keep customer information only for as long as needed to provide our services or meet legal obligations, and then we securely delete it.

Our website and services are not intended for individuals under 18, and we do not knowingly collect personal information from minors.

You can request access to, or correction of, your personal information at any time by contacting us at bandbuttercream@gmail.com.

By using our website, you consent to the collection and use of your information in accordance with this Privacy Policy.

Terms & Conditions

By accessing or using this website, you agree to the following terms:

General Use

The content on this website is for general information only. While we aim to keep information accurate and up to date, it may contain errors or inaccuracies and may change without notice.

Bookings and Enquiries

Submitting a booking or enquiry form does not guarantee availability. All bookings are confirmed only once we have contacted you and provided a formal confirmation.

Payments and Cancellations

Any deposit, payment terms, or cancellation policies will be communicated directly at the time of booking. By proceeding with a booking, you agree to those terms.

Email Communication Consent

By submitting an enquiry or booking form, you agree that we may contact you by email for the purpose of managing your enquiry, booking, or event details.

Intellectual Property

All content on this website, including images, logos, and text, is owned by Bloom & Buttercream and may not be copied or used without permission.

Liability

We are not responsible for any loss or damage arising from the use of this website or any linked websites.

Contact

For any questions regarding these Terms & Conditions, please contact us at bandbuttercream@gmail.com.